Returns

Return Policy

PLEASE CONTACT US BEFORE RETURNING ANY ITEMS
You may return all items sold by Pilleauxtalk within 15 days of receipt for a full refund less shipping. Your return package must be post-marked within 15 days of the date your received your items.

Pilleauxtalk does not cover your return shipping costs. However, if the return is a result of an error we made in your order or a product defect, we refund all shipping costs, including your return shipping costs, and offer you a refund or a store credit if that is your preference. Refunds will be issued upon receipt and inspection of the returned products.

    We cannot issue any refunds or exchanges for the return of certain items, including:

  • Any item that has a return post-mark dated after the 15-day return period.
  • Any item that is not in its original condition or is damaged.
  • Any item that has been exposed to pet hair, smoke or perfume
  • Any custom made products

Returns Procedure

PLEASE CONTACT US BEFORE RETURNING ANY ITEMS

If you would like to return any item(s) you must contact us to request a ‘Returned Merchandise Authorization’ number (RMA#). Please email us at info@pilleauxtalk.com or call us at (859) 475-4569 between 8am-5pm Monday through Friday (Eastern Standard Time). If you are advising us by email, please list the product name and quantities of the items you are returning.

Please ship all returns to:

Pilleauxtalk
1910 Garden Springs Dr., St #260
Lexington, Kentucky 40504

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